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For how long is service request data stored in Dynatrace?

  1. 10 days

  2. 28 days

  3. 35 days

  4. 1 year

The correct answer is: 35 days

Service request data in Dynatrace is retained for 35 days. This retention period is essential for organizations to analyze performance and troubleshoot issues effectively. Keeping data for this duration allows users to observe trends, track changes, and evaluate service performance over a meaningful time frame without overwhelming storage resources. The 35-day retention period balances the need for historical data against the practicalities of data storage and management. Longer retention periods, such as one year, would create significant data volume, requiring more storage infrastructure and potentially complicating data analysis. Therefore, the 35-day retention serves as a recommended standard that provides sufficient visibility into service performance while maintaining manageable data levels.