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How are custom user actions calculated in Dynatrace?

  1. JavaScript API

  2. HTML Events

  3. CSS Selectors

  4. Server-Side Tracking

The correct answer is: JavaScript API

Custom user actions in Dynatrace are primarily calculated using the JavaScript API. This method allows developers to define specific user interactions with their web applications, such as clicks, page views, or other actions that are meaningful for monitoring user experience and performance. The JavaScript API enables precise tracking by letting you create custom events that can provide detailed metrics about user behavior. This flexibility allows organizations to tailor their monitoring to focus on key actions that are significant to their business objectives. Additionally, the data collected through the JavaScript API contributes to a comprehensive user journey analysis, providing insights into how users interact with various elements of a web application. While HTML events can also be tracked within Dynatrace, they do not offer the same level of customization or richness in data collection as the JavaScript API. CSS selectors and server-side tracking have their roles within the analytics framework but do not directly pertain to how custom user actions are implemented and calculated in Dynatrace. Understanding the JavaScript API's role in custom user actions is fundamental for effectively leveraging Dynatrace's capabilities to monitor web applications.