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How can customers control the AGs that OneAgents connect to?

  1. Via system diagnostics

  2. Firewall

  3. On-premise configurations

  4. Cloud-based controls

The correct answer is: Firewall

Customers can control the Application Gateways (AGs) that OneAgents connect to primarily through firewall configurations. By implementing specific rules and policies in their firewall, customers can restrict or allow traffic between OneAgents and the designated AGs. This ensures that only approved connections are made, enhancing security and control over the data being transmitted. Utilizing a firewall allows customers to manage which OneAgents can reach certain AGs based on their network settings. These settings can specify IP addresses, protocols, and ports, effectively controlling the flow of communication and ensuring that only authorized connections are established. This is crucial for maintaining network security while allowing effective monitoring and data collection by Dynatrace. The other options represent different aspects of system management but do not provide the direct means to control AG connections in the same manner. System diagnostics generally provide insights into performance and issues but do not control connections. On-premise configurations could include settings, but they are often less flexible than firewall rules which can dynamically manage connections. Cloud-based controls typically focus on provisioning and managing resources in a cloud environment rather than on controlling direct connections for OneAgents to AGs specifically.