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What does the problem details screen provide about impacted applications and services?

  1. Resource consumption rates

  2. Top impacted applications and services

  3. Current user sessions

  4. Recent downtime records

The correct answer is: Top impacted applications and services

The problem details screen offers insights about the most significantly impacted applications and services, which helps in prioritizing response efforts during an incident. By showcasing the top impacted applications and services, Dynatrace allows teams to focus on resolving issues that might be affecting the largest number of users or causing the most critical disruptions. This information empowers IT professionals to allocate their resources and attention effectively, ensuring that the areas needing immediate action are addressed promptly. The other choices may contain relevant information in different contexts but do not specifically highlight the critical understanding of which applications and services are most affected during a problem event. Resource consumption rates, current user sessions, and recent downtime records are all valuable data points, yet they do not provide the same level of prioritization for immediate operational focus as identifying the top impacted entities does.