Prepare for the Dynatrace Pro Certification Exam with flashcards and multiple choice questions. Each question comes with hints and explanations to ensure you're ready for success!

Practice this question and more.


What is the extended support duration for OneAgent versions with premium service?

  1. 6 months

  2. 9 months

  3. 12 months

  4. 18 months

The correct answer is: 12 months

The extended support duration for OneAgent versions with premium service is 12 months. This extended period is designed to provide customers with additional time to plan and execute upgrades to newer versions without being rushed, ensuring that they can adequately test and validate new functionalities and changes in their environments. This policy allows for a smoother transition between versions, minimizing disruption in service and operations. It also supports organizations that may have unique requirements or timelines for software updates. Choosing this duration reflects Dynatrace's commitment to customer satisfaction by recognizing that not all environments can upgrade immediately due to various operational pressures or compliance considerations.